TechGeekPH provides internet, network, IT, and related technical services. By subscribing to or using our services, the client agrees to the following Terms and Conditions.

 

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1. Service Agreement

By availing any service from TechGeekPH, the client confirms that all provided information is accurate and agrees to comply with these Terms and Conditions, including future updates or amendments.

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2. Service Availability

• Internet speed and performance may vary depending on location, network conditions, and equipment.

• TechGeekPH aims to provide stable and reliable service but does not guarantee uninterrupted connectivity at all times.

• Scheduled maintenance or unexpected outages may occur to ensure service quality and network security.

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3. Installation & Activation

• Installation schedules are subject to area availability and technical feasibility.

• One-time installation and/or activation fees may apply.

• The service is considered active once installation is completed and connectivity is confirmed.

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4. Billing & Payment

• Monthly service fees are billed in advance.

• Billing date is communicated upon activation of service.

• Late payments may result in service interruption or temporary suspension.

• Any applicable reconnection or penalty fees must be settled before service restoration.

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5. Fair Use Policy

• Services are intended for normal residential or business use.

• Excessive bandwidth usage that affects network performance for other clients may be subject to speed regulation or service review.

• Illegal activities using the service are strictly prohibited.

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6. Equipment Responsibility

• Customer-owned equipment must be properly maintained.

• TechGeekPH-provided equipment remains company property unless otherwise stated.

• The client is responsible for any loss or damage caused by misuse, tampering, or unauthorized modification.

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7. Technical Support

• Technical support is provided during official service hours.

• Remote troubleshooting will be prioritized; on-site visits may be scheduled if necessary.

• Repair or replacement due to client-caused damage may be subject to additional charges.

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8. Service Interruption & Liability

• TechGeekPH is not liable for service interruptions caused by:

  • Power outages

  • Natural disasters

  • Third-party providers

  • Force majeure events

• No refunds shall be issued for interruptions beyond the company’s control.

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9. Termination of Service

• TechGeekPH reserves the right to suspend or terminate service due to:

  • Non-payment

  • Violation of these Terms and Conditions

  • Illegal or abusive use of the service

• Clients may request service termination subject to applicable notice and settlement of outstanding balances.

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10. Data Privacy

• Client information is handled in accordance with applicable data privacy laws.

• TechGeekPH will not share personal information without consent, except when required by law.

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11. Amendments

TechGeekPH reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on the official website and shall take effect immediately upon publication.

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12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines.

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13. Contact Information

For questions or concerns regarding these Terms and Conditions, clients may contact TechGeekPH through official communication channels.

TechGeekPH values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or interact with us.

 

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1. Information We Collect

We may collect the following personal information:

• Full name

• Contact details (phone number, email address)

• Service address and installation location

• Billing and payment information

• Technical and service-related data (IP address, device information, usage logs)

Information is collected when you apply for service, contact us, make payments, or use our services.

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2. How We Use Your Information

Your information is used to:

• Provide and manage our services

• Process billing and payments

• Communicate service updates, advisories, and support notices

• Improve service quality and customer experience

• Comply with legal and regulatory requirements

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3. Data Sharing & Disclosure

TechGeekPH does not sell or trade personal information.

Information may only be shared with:

• Authorized employees and technicians

• Trusted service partners strictly for service delivery

• Government or regulatory authorities when required by law

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4. Data Protection & Security

We implement appropriate technical and organizational measures to protect personal data from:

• Unauthorized access

• Loss, misuse, or alteration

• Disclosure without consent

Access to personal data is limited to authorized personnel only.

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5. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill service obligations

• Comply with legal and regulatory requirements

Data that is no longer required is securely disposed of.

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6. Your Rights as a Data Subject

In accordance with the Philippine Data Privacy Act, you have the right to:

• Be informed about how your data is processed

• Access and request a copy of your personal data

• Request correction of inaccurate information

• Object to data processing under certain conditions

• Request deletion or blocking of data, subject to legal limitations

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7. Cookies & Website Data

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

You may disable cookies in your browser settings if preferred.

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8. Third-Party Links

Our website may contain links to third-party sites. TechGeekPH is not responsible for the privacy practices or content of external websites.

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9. Changes to This Privacy Policy

TechGeekPH reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

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10. Contact Us

For privacy concerns, data requests, or inquiries related to this Privacy Policy, you may contact TechGeekPH through our official communication channels.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : contactus.taytay@techgeekph.com
Phone : 9650753950
To upload proof of payment, please log in first.